CUSTOMER RESPONSIBILITIES
Customers are responsible for giving accurate booking details like pickup, drop-off, locations, and contact information, and ensuring timely availability at given times. They must make sure all goods or passengers satisfy with safety, legal, and mandatory requirements. Customers are responsible for any damage caused by their carelessness to the vehicle or the driver. In any case, delays caused by the customer then have to result in additional charges.. Customer should maintain their behaviour with the staff member; either, their services will be canceled, and they will pay a penalty for their misbehaviour. The customer has to follow all instructions which was given by law so that they can do their work freely, which is under lawful conditions.
INSURANCE
Insurance is very important because after covering such a long distance, your goods do not get damaged, and you can avoid loss. And if the truck meets with any accident on the way, then your chances of suffering a financial loss are almost negligible and Before making a successful booking, we check whether the customer has taken insurance for his goods or not. If, for any reason, a customer does not take insurance, we reject the booking.
PAYMENT TERMS
All Transportation Services devices are due in a certain area pay conditions; they are guaranteed for a fixed duration. The first date is Compeelstery on and the day of the invoice date or agreed written. ar is not in either the pa dur nat clear at time then may incur which is allowed by.. maximum law, they ensure that payment must be made in te full without any to date off or any deduction for suspend. They render the Lexvice, right in Cars of unpard in voice. The Customer is responsible for all Collections COLA due to non-payment. The duration of dubmiting receipt related to any continued dervices constitutes I days in correcting coritting eveitten form. In the acceptance of these payment terms and Conditions
CANCELLATION & REFUND POLICY
Before pickup, cancellation should be done before 24 hours before the scheduled pickup for a full refund of payment. Cancellations that are made less than 24 hours from the scheduled pickup 20% in the payment will be deducted.
After pickup, once the truck is dispatched, the booking can not be cancelled.
Redundancy policy-
Refund (if applicable) will be done back to your original payment method in 5-7 business days
FORCE MAJEURE
The transporter shall not be liable for delay or interruption In Case of any of the goods. Reasons like the is not under his control natural diaveler heavy rainfall, earthquake, or either the city an all transportation are close due to any govt issues, there is a territorial war or any war over both 200 in such Condition in the Country situation the transporter and the customer are not responsible for any delay and they should not need to pay any penalty for it. And the parties discuss their idea by discovering and reporting it at the a time.
This is Amar welcoming you all to our company, “MAA JANKI ROADLINES”. Our company provides the best services in the tertiary sector at all levels.
